Privacy Policy

Last updated: December 2024

Your privacy and gaming data security are our top priorities at Trophy Hunter Guide Australia.

Information We Collect

Trophy Hunter Guide collects information to provide better services to all our users and to enhance your trophy hunting experience. We collect information in the following ways:

Personal Information

When you create an account or contact us, we may collect personal information such as your name, email address, gaming platform usernames, and communication preferences. This information helps us personalize your trophy hunting experience and provide relevant achievement recommendations.

Gaming Data and Achievements

We may collect information about your gaming achievements, trophy progress, preferred games, and hunting statistics. This data is used to provide personalized guides, track your progress, and connect you with like-minded trophy hunters in the Australian gaming community.

Usage Information

We automatically collect information about how you use our website, including pages visited, time spent on different sections, search queries for trophy guides, and interaction with our content. This helps us improve our services and create more valuable trophy hunting resources.

How We Use Your Information

The information we collect is used to enhance your trophy hunting experience and provide valuable services:

  • Personalized Content: We use your gaming preferences and achievement history to recommend relevant trophy guides, rare reward opportunities, and exclusive content that matches your interests.
  • Community Features: Your information helps us connect you with other trophy hunters, facilitate collaboration on challenging achievements, and enable participation in community events.
  • Communication: We may use your contact information to send important updates about new trophy guides, seasonal events, webinar invitations, and community announcements.
  • Service Improvement: Usage data helps us understand user needs, improve our guides, develop new features, and optimize the overall trophy hunting experience on our platform.
  • Security and Compliance: We use information to maintain the security of our services, prevent fraud, and comply with legal requirements in Australia.

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Community Features

With your consent, we may display certain information such as your gaming achievements, trophy statistics, and progress on community leaderboards. You can control what information is shared through your privacy settings.

Service Providers

We may share information with trusted third-party service providers who help us operate our website, conduct our business, or service you. These parties are obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when we believe release is appropriate to comply with Australian law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security and Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption: All sensitive data transmission is encrypted using industry-standard SSL/TLS protocols.
  • Access Controls: We limit access to personal information to employees and contractors who need it to provide our services.
  • Regular Audits: We regularly review our data collection, storage, and processing practices to ensure compliance with privacy standards.
  • Secure Storage: Your information is stored on secure servers with appropriate physical and digital safeguards.

Your Privacy Rights

Under Australian privacy laws, you have several rights regarding your personal information:

Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate, incomplete, or out-of-date. You can update most of your information through your account settings or by contacting us directly.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used format. This includes your trophy progress, achievement statistics, and account information.

Deletion Rights

You may request deletion of your personal information, subject to certain exceptions such as legal compliance requirements or legitimate business interests. We will honor such requests within a reasonable timeframe.

Marketing Communications

You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or updating your communication preferences in your account settings.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. These technologies help us:

  • Remember your preferences and settings
  • Provide personalized content and recommendations
  • Analyze website traffic and user behavior
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of certain features on our website.

International Data Transfers

While we primarily operate within Australia, some of our service providers may be located in other countries. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy in accordance with Australian privacy laws.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us:

Trophy Hunter Guide Australia

Email: [email protected]

Contact Form: Submit a Privacy Request

Response Time: We aim to respond to all privacy inquiries within 30 days.